🔄 Refund Policy

Last updated: February 2026

At siomar.net, customer satisfaction is important to us. This Refund Policy explains the terms under which refunds or returns may be granted.

📦 Returns

You may request a return within 7 days of receiving your order.

Returned products must:

  • Be unused

  • Be in original packaging

  • Include all accessories

Products that are opened, used, or damaged by the customer are not eligible for return.

💰 Refunds

Once your returned item is received and inspected, we will notify you of approval or rejection.

If approved:

  • Refunds will be processed within 5–10 business days

  • Funds will be returned to the original payment method

Shipping fees are non-refundable unless the item was defective or incorrect.

❌ Non-Refundable Items

The following items cannot be refunded:

  • Digital products

  • Opened consumables

  • Clearance or sale items (unless defective)

🚫 Order Cancellation

Orders can only be canceled before shipment.

Once shipped, cancellation is not possible.

⚠ Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours with photos.

We will replace or refund the item at no extra cost.

📧 Contact

To request a return or refund:

Email: [email protected]

Please include:

  • Order number

  • Reason for return

  • Photos (if applicable)

Need help?

Contact us [email protected]

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